MERCHANDISE RETURNS

For returns, freight must be prepaid. Returns must be pre-arranged with our customer service, have a Return Authorization Number (RA#), and be in the original packaging and new condition. Customers are responsible for shipping arrangements and pre-payment for all returned products. Complete kart sales or used engines are final and non-refundable.

Non-defective merchandise returns will incur a 25% restocking fee. Refused deliveries for convenience reasons will also be charged a 25% restocking fee. This fee accounts for labor, materials, as the order has been prepared. Customers are responsible for inbound and return freight charges. Products must be returned to their origin address, not the address on our website. No returns (except for repair or replacement, no refunds) are accepted after 10 days from the delivery date.